About Us
Clarity. Structure. Resolution.
We guide structured, respectful conversations in a calm, professional environment. Helping people communicate more effectively, reduce tension, and move forward towards practical outcomes.
A clear path forward, without unnecessary escalation.
At iDRstart, we aim to provide professional, quality mediation and support services tailored to your needs. Our team of Dispute Resolution Specialists are professionally trained to deliver iDispute Resolution services to you through the use of online video conferencing as well as telephone and Face-to-Face if required.
We understand that venturing into new technology may be daunting for some, so at iDRstart, we use the Zoom Meeting Conferencing App as it is very user-friendly, easily accessible, and also free to download onto a PC, Android, or iOS smart device.
Our Vision
At iDRstart, we aim to empower and evolve lives by assisting you to resolve your disputes from the comfort, (and safety) of your own home, eliminating the awkwardness and anxiety that is often experienced when travelling to or waiting for an appointment in an unfamiliar environment.
By being ‘in your own space’, you can feel at ease to openly discuss your important (and often sensitive) issues and to consider different possible resolutions suitable to your needs.
Our Values
SUPPORT & UNDERSTANDING
We aim to provide you with professional support, assisting you to be fully informed before making any decisions.
EMPOWER
Only you know what would work best for you for your situation and circumstances. Our goal is to empower you to collaboratively develop your own innovative and sustainable resolutions and help you feel in control of your life.
COLLABORATE
Your safety and well-being are always at the forefront of our minds and we often encourage you to seek professional services ranging from medical and counselling to legal advice with our collaborative partners.
INNOVATE
Your feedback is important to us. We are always looking for ways to improve our services and maximise client satisfaction.
Benefits of video conferencing option
Flexible & Comfortable
Reduce those awkward moments in the waiting room.
Safe
Feel at ease to openly discuss important issues to you in a familiar and safe space.
Convenient
No need to stress about travelling and parking.
Accessible
Available from anywhere by using a PC or Smart Device.
Dedicated Technical Support
At iDRstart, we are always looking for ways to improve our services and maximise client satisfaction.
Delivery of our Services
At iDRstart, we deliver iDispute Resolution services to our clients nationally (and internationally) using online video conferencing tools such as Zoom. We also appreciate that clients may prefer face to face services in some cases, these appointments can be arranged if safe to do so, in major cities and areas around Australia including Townsville, Brisbane, Sydney, Melbourne, Adelaide, and Perth.
Our services are available nationally and internationally
Supported Languages
Our Principal Dispute Resolution Specialist is fluent in and provides all mediation-related services in:
- English
- Mandarin
- Cantonese
Please contact us if you would like to find out more.
