ABOUT iDRstart

At iDRstart, we aim to provide professional and quality mediation and support services tailored to your needs. Our team of Dispute Resolution Specialists are professionally trained to deliver intelligent Dispute Resolution services to you through the use of online video conferencing as well as telephone and Face-to-Face if required.

We understand that venturing into new technology may be daunting for some, so at iDRstart, we use the Zoom Meeting Conferencing App as it is very user-friendly, easily accessible, and also free to download onto a PC, Android, or iOS smart device.

Our Vision

At iDRstart, we aim to empower and evolve lives by assisting you to resolve your disputes from the comfort, (and safety) of your own home, eliminating the awkwardness and anxiety that is often experienced when travelling to or waiting for an appointment in an unfamiliar environment. By being ‘in your own space’, you can feel at ease to openly discuss your important (and often sensitive) issues and to consider different possibly resolutions suitable to your needs. 

 

Our Values

SUPPORT & UNDERSTANDING

We aim to provide you with professional support, assisting you to be fully informed before making any decisions.

EMPOWER

Only you know what would work best for you for your situation and circumstances. Our goal is to empower you to collaboratively develop your own innovative and sustainable resolutions and help you feel in control of your life. 

COLLABORATE

Your safety and well-being are always at the forefront of our minds and we often encourage you to seek professional services ranging from medical and counselling to legal advice with our collaborative partners.

INNOVATE

Your feedback is important to us. We are always looking for ways to improve our services and maximise client satisfaction.


Delivery of our Services

At iDRstart, we deliver intelligent Dispute Resolution services to our clients nationally using online video conferencing tools such as Zoom. We also understand that clients may prefer face to face services, these appointments can arranged if safe to do so, in Townsville, Brisbane (city and surrounds), Gold Coast, Sydney, Melbourne, and Perth.


Benefits of video conferencing option

Flexible & Comfortable

Reduce those awkward moments in the waiting room.

Safe

Feel at ease to openly discuss important issues to you in a familiar and safe space.

Convenient

No need to stress about travelling and parking.

Accessible

Available from anywhere by using a PC or Smart Device.

Dedicated Technical Support

At iDRstart, we are always looking for ways to improve our services and maximise client satisfaction.

Our services are available nationally

Face to Face Mediation and Family Dispute Resolution Services offered in Townsville, Cairns, Mackay, Brisbane, Gold Coast, Browns Plains, Melbourne and Sydney have currently been put on hold until further notice due to concerns surrounding COVID-19.

In order to keep our clients and practitioners safe, all face to face services have been transferred online for the time being.

Supported Languages

Our Principal Dispute Resolution Specialist is fluent in and provides all mediation-related services in:

  • English
  • Mandarin
  • Cantonese

Please contact us if you would like to find out more.

Let us empower and help you move forward to evolve for a better future.

Have faith in yourself,
don’t be fearful of change.


Email: admin@idrstart.com.au
Phone: 0411 985 289